FAQ
Frequently Asked Questions About Coworking | Hedhofis
Before choosing a workspace, you want to know what you’re paying, what’s included, and how to cancel. Here are the most frequently asked questions at our eight locations in Quebec, along with straightforward answers. If your question isn’t listed here, email us at communaute@hedhofis.com—we’ll respond personally.
What is the difference between a standard lease and a coworking lease?
A standard lease is long-term and offers little flexibility, with additional costs for services. A coworking lease is flexible—often monthly or daily—and includes services such as Internet access, furniture, and cleaning. Coworking fosters a sense of community and networking, unlike traditional leases, which tend to be more isolated.
What are the different types of plans available?
We offer a variety of membership options to meet your needs, including private spaces such as private offices and corporate suites. We also offer packages for shared spaces, such as dedicated workstations, and flexible memberships for hot-desking. Rates vary depending on the option you choose and the length of your commitment.
Dedicated desks start at $299 per month and business addresses at $79 per month depending on the city. For private offices and corporate suites, pricing depends on size and location: write to us and we will send you a detailed rate sheet the same day.
Are there any solutions for companies that need multiple workstations or offices?
Yes, we offer solutions tailored to businesses of all sizes, including private offices and customized packages for teams. Contact us to discuss your specific needs, and we’ll develop a customized proposal for you.
What services and amenities are included in the subscription?
Our memberships include access to high-speed internet, meeting rooms, relaxation areas, a fully equipped kitchen, and much more. In addition, we offer community events and networking opportunities.
Are there any additional fees besides the monthly subscription fee?
At Hedhofis, our membership plans cover the vast majority of services. We even include several credits for using our facilities. Although most of our locations offer free parking, at some locations, you should expect to pay a parking fee. We offer several options for internet access, but if you have specific needs, you may incur additional charges. We’d be happy to provide you with a complete list of any potential additional charges.
Can I tour the space before committing?
Absolutely! We encourage anyone who's interested to come visit our facilities and see for themselves everything we have to offer. We even offer a free trial day. Contact us to schedule an appointment.
What types of professionals or businesses use this space?
Our community is made up of self-employed individuals, startups, small businesses, and remote workers from a variety of industries. This creates a dynamic environment that fosters collaboration and networking.
What are the hours for accessing the coworking space?
Members have access to the coworking space 24 hours a day, 7 days a week, allowing you to work according to your own schedule. Our support team is on site Monday to Friday, 9 a.m. to 5 p.m., for any assistance.
What are the terms for canceling the subscription?
Our subscriptions are flexible and can be canceled with 60 to 90 days' notice, depending on the plan. We understand that business needs can change, and we do our best to adapt.
Who benefits from the security deposit?
A security deposit at a coworking space is used to cover any damage to the facilities, ensure compliance with the terms of the contract, and guarantee payment of any outstanding fees. It protects the operator from financial losses and encourages members to keep the space in good condition.
Can I share my subscription with someone else?
At Hedhofis, we allow subscription sharing, which enables multiple users to share a single subscription, for a small additional fee per additional user. We recommend checking directly with your rental manager.
How can I reserve a meeting room or event space?
Members can reserve meeting rooms and event spaces through our dedicated app. Reservations are easy to make and can be completed in just a few clicks.
Are the credits cumulative?
In most of our packages, credits are not cumulative. However, we encourage you to discuss this with your rental manager, as we have several options available depending on your needs.
Are credits valid at all Hedhofis locations?
One of the main advantages of Hedhofis is that we offer you the opportunity to use all of our spaces with most of our packages. Talk to your account manager about it.
What is mail management?
Mail handling at Hedhofis involves receiving, sorting, and distributing members' mail. Depending on your plan, we even offer the option to forward your mail to the address of your choice.
Contact us today to schedule a visit.
With its dynamic environment that fosters creativity and productivity.